FAQs

Immediate is a financial wellness company offering ImmediatePay, an employee benefit that allows employees to access their pay in between paydays.

No, Immediate does not issue credit and is not a loan provider. We simply and conveniently provide access to earned but not yet paid wages.

No. The only funds accessible are wages already earned. Due to our HR software integrations, we confirm hours worked and wages earned, therefore Immediate is not a loan, nor does it offer credit or have a payback period. In some cases, a small fee is applied to access earned wages, similar to an ATM convenience fee.

Through HR software integrations, Immediate receives real time updates of hours worked and wages earned, which we display within the Immediate app. Users then select how much of their earnings they would like to receive and transfer to an account of their choice.

We implement several physical, technological, and organizational measures to protect the safety and security of your personal information.  For more information, see our Privacy Policy https://joinimmediate.live/privacy-policy and visit our Trust Center at https://trust.joinimmediate.com

Immediate will not change your company’s current payroll process; we work in coordination with your current schedule and workflow.

Immediate is free to employers and works in coordination with your current HR workflow, so there is no need for any process change.

Yes, all personal data is encrypted at-rest and in-transit to ensure data privacy.

Your employees will receive an invitation email with a unique code to enroll in the ImmediatePay app.

Immediate provides a series of training materials, including online and print tutorials, to ensure your employees fully understand how to utilize the ImmediatePay benefit.

No. Immediate provides a series of training materials, including online and print tutorials, to ensure your employees fully understand how to download, activate, and utilize ImmediatePay.